Purchase Policies

Price listed does not include tax.
Shipping within the continental United States is free.

You may use your PayPal account or most major credit cards for online purchases.
You may use ‘Bill Pay’ for your purchase on approval.
(see options at purchase checkout)
Personal checks are accepted and need to be pre-approved and cleared before item is shipped. When purchasing via personal check we cannot guarantee item availability as with online purchases.
Contact personalcheck@masha.org for more.

Returns are allowed within 30 days of receiving item.
All returns will be charged a 15% restocking fee.

Exchanges are allowed within 45 days of receiving item.
Only one exchange is allowed per item purchased.
Additional shipping and handling may apply.

Payments and Shipping Destinations outside the continental United States must be pre-approved. Contact us at foreignsales@masha.org to arrange this.

You can purchase items online or you can download our credit card purchase form (see link below) and fax it to the phone number on the form. When purchasing via faxed form we cannot guarantee item availability as with online purchases.


March 8 2013: Until further notice all online purchases on this site will receive a 10% credit of listed purchase price toward your next masha.org online purchase. All credits will expire one year from date of credit issue.

May 6, 2013: We will now include all purchases from our online shops at EBAY (shop = “mashabay”) and ETSY (shop = “MashaArcher”) regarding above policy.

All credits are effected by an automatic ‘rebate’ check shipped with the purchased item that the credit is applied to (full price must be paid at checkout).


December 2, 2013: Posted here and on our online stores…
December 2, 2013: Until further notice all online purchases at this Masha Archer online store will receive a 10% credit of listed purchase price toward your next online purchase at www.masha.org or stores.ebay.com/mashabay or www.etsy.com/shop/MashaArcher.
See our webpage for complete information: masha.org/wordpress_1487830001/?page_id=1125 (‘Purchase Policies’).

From now (December 2, 2013) until December 31 11:59pm, 2013, any purchase made at one of the Masha Archer online stores specified will receive an additional 10% rebate (of listed retail price) on any item when you specify ‘DECEMBER10%’ in your message/note to seller at time of purchase. The rebate check will automatically be included in the package when your item ships.
See our webpage for complete information: masha.org/wordpress_1487830001/?page_id=1125 (‘Purchase Policies’).


Photos of items online (color, luminance, transparency, etc) may not exactly reflect the item received. This can vary tremendously due to your computer monitor, lighting during photo session, and computer software.

All Necklace purchases include…

  • Masha Archer Authentication ID Tag
  • Detailed Genealogy Card
  • Autographed Masha Design Jewelry Pouch

Click here to download our credit card purchase form
Call 415-861-8157, 1pm to 6pm PST, Mon thru Fri, to order directly

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